Privacy Policy

Crystal Rock Campground
Effective Date: May 2026

At Crystal Rock Campground (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit our website, make a reservation, contact us, or stay at our campground.

Information We Collect

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Reservation and payment details
  • Vehicle and camping information
  • Communication preferences
  • Information submitted through contact forms or reservation requests

We may also automatically collect certain technical information when you use our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referral sources
  • Cookies and analytics data

How We Use Your Information

We use collected information to:

  • Process reservations and payments
  • Communicate regarding bookings and campground updates
  • Respond to inquiries and customer service requests
  • Improve our website and services
  • Send promotional emails or SMS messages (only when consent is provided)
  • Maintain campground security and operations
  • Comply with legal obligations

SMS & Text Messaging Policy

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Crystal Rock Campground regarding reservations, promotions, campground updates, and customer service communications.

Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance.

We will not share or sell subscriber information with third parties for their direct marketing purposes. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Analyze visitor behavior
  • Personalize user experience
  • Support advertising and remarketing efforts

You may disable cookies through your browser settings, though some website functionality may be affected.

Third-Party Services

We may use trusted third-party services for:

  • Online reservations
  • Payment processing
  • Email marketing
  • Website analytics
  • Customer communication

These providers only receive information necessary to perform their services and are expected to maintain confidentiality and security.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission or storage method can be guaranteed 100% secure.

Your Rights & Choices

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete certain information
  • Opt out of marketing communications

To make a request, please contact us using the information below.

Children’s Privacy

Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Crystal Rock Campground
Website: https://www.crystalrockcampground.com
Email: campingcrystalrock@gmail.com
Phone: 419-684-7177